No. As long as we can safely access the service area, you do not need to be home. Please provide any gate codes, lock instructions, or other access information when signing up.

As part of our standard service, all pet waste is securely bagged and placed in your outdoor trash container. Please make sure your trash container is accessible on your scheduled service day.

Prefer not to have the waste placed in your trash? Off-site waste removal is available as an optional add-on for an additional fee.

Dogs may remain outside if they are friendly and comfortable with someone entering the yard. If your dog is nervous, protective, or has shown aggression, please keep them safely indoors during service.

Yes. Our plans accommodate different numbers of dogs and service frequencies. Select the plan that matches your household, or contact us if you need a customized service arrangement.

Log in to your customer account to view your orders, manage your subscription, and update your payment or account information.

We cover most of San Diego County — San Diego, Coronado, Del Mar, Solana Beach, Encinitas, Poway, Alpine, La Mesa, Santee, Chula Vista, Bonita, Rancho Santa Fe, Fairbanks Ranch, and nearby communities.

Sign up online and we’ll contact you within one business day to confirm your address and set a service day. If you’re off the beaten path or you’re not sure we come to your area, message us before you book. If we can’t serve your property, you get a full refund right away.

Service is month to month. Cancel online from your account. Coverage runs through the end of the period you’ve already paid. No long contract.

We need outdoor access and a usable trash can. If the gate is locked, we can’t get in safely, or the dog isn’t secured, we can’t complete that visit. Send a message or call and we’ll sort out the next one.

Yes. San Diego Pooper Scoopers is fully insured.

New customers get 50% off the first month. Choose your plan, go to checkout, and enter WELCOME50 before you pay.

Yes. They use WELCOME50 for 50% off their first month. Then you email info@sdpooperscoopers.net with your name and their first and last name. We’ll take $25 off your next bill.