Frequently Asked Questions
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Choose the service plan that best fits your household and complete the signup process online. We’ll contact you within one business day to confirm your service details, access instructions, and scheduled service day. After that, we’ll arrive on your regularly scheduled service days and thoroughly remove the pet waste from your yard.
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No. As long as we can safely access the service area, you do not need to be home. Please provide any gate codes, lock instructions, or other access information when signing up.
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As part of our standard service, all pet waste is securely bagged and placed in your outdoor trash container. Please make sure your trash container is accessible on your scheduled service day.
Prefer not to have the waste placed in your trash? Off-site waste removal is available as an optional add-on for an additional fee.
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Dogs may remain outside if they are friendly and comfortable with someone entering the yard. If your dog is nervous, protective, or has shown aggression, please keep them safely indoors during service.
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Yes. Our plans accommodate different numbers of dogs and service frequencies. Select the plan that matches your household, or contact us if you need a customized service arrangement.
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Log in to your customer account to view your orders, manage your subscription, and update your payment or account information.
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We proudly serve customers throughout San Diego and surrounding communities. Sign up online, and we’ll contact you within one business day to confirm your service details and scheduled service day.tion